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Accessibility Statement of Lad Nebula

Lad Nebula is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to meet recognized accessibility standards to create an inclusive and user-friendly experience across all our platforms and services.

1. Accessibility Standards

We aim to conform to the following standards:
  • Web Content Accessibility Guidelines (WCAG) 2.1: Ensuring our website and digital services are perceivable, operable, understandable, and robust for all users.
  • Assistive Technology Compatibility: Designing our content and interfaces to work with screen readers, keyboard navigation, and other assistive tools.

2. Accessibility Features

Lad Nebula's website and services include:
  • Text alternatives for non-text content (e.g., images, videos).
  • Consistent and logical navigation structures.
  • Adjustable text sizes and contrast settings for improved readability.
  • Compatibility with a wide range of devices and browsers.

3. Continuous Improvement

We regularly review our platforms and services to improve accessibility by:
  • Conducting periodic accessibility audits.
  • Collecting feedback from users to identify and address accessibility barriers.
  • Training staff on best practices for inclusive design and communication.

4. Third-Party Tools

While we strive to ensure third-party integrations meet accessibility standards, we are not responsible for their compliance. We encourage users to report issues, and we will work with vendors to address them.

5. Commitment to Inclusion

Our mission is to create accessible digital environments that respect diversity and meet the needs of all users, regardless of ability.

6. Reporting Accessibility Issues

We welcome feedback to enhance accessibility. If you encounter any issues, please contact us:

Email: info@ladnebula.com

Whatsapp: 04125484355

This Accessibility Statement demonstrates Lad Nebula’s dedication to inclusivity and usability. If you have questions or suggestions, please don’t hesitate to reach out.

Privacy Policy of Lad Nebula

At Lad Nebula, our priority is to provide exceptional service and customer satisfaction. This Refund Policy defines the terms and conditions for refunds related to our services.

1. Eligibility for Refunds

Refunds may be issued in the following circumstances:

  • Non-Delivered Services: If services have been prepaid but have not commenced.
     

  • Failure to Meet Contractual Obligations: If Lad Nebula is unable to deliver services as outlined in the agreement.
     

  • Cancellations: Refunds for unused portions of prepaid services may be granted when a cancellation adheres to the agreed notice period.
     

2. Non-Refundable Services

Certain services and conditions are excluded from refunds:

  • Completed or delivered services.
     

  • Partial work in progress, where value has already been delivered.
     

  • Third-party costs incurred on behalf of the client, such as hosting, software subscriptions, or advertising budgets.
     

  • Custom-built solutions, such as automation workflows or tailored integrations.
     

3. Requesting a Refund

Clients must follow these steps to request a refund:
 

   1. Submit a Written Request: Email [Insert Contact Email] detailing the service, transaction,              and reason for the refund request.

   2. Review Period: Lad Nebula will evaluate the request within [Insert Timeframe, e.g., 10-15               business days].

 

   3. Outcome: Clients will receive a written resolution, including any applicable refund                           amount.

4. Refund Amounts and Method

  • Partial refunds for ongoing projects will be prorated based on the portion of work completed.

  • Refunds will be processed through the original payment method unless otherwise agreed.

5. Cancellation by Lad Nebula

If Lad Nebula cancels services due to unforeseen circumstances, clients will be entitled to a full or prorated refund for undelivered services.

6. Dispute Resolution

Clients may escalate disputes by contacting [Insert Escalation Contact]. Lad Nebula is committed to resolving disputes amicably and transparently.

7. Policy Updates

This policy may be updated from time to time. Changes will be communicated to clients with a notice period of [Insert Timeframe, e.g., 30 days].

Contact Us

For questions regarding this Refund Policy:

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