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Terms and Conditions

 1. Scope of Services

Lad Nebula provides a range of digital marketing, automation, and process optimization services, including but not limited to:

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  • SEO audits

  • Analytics and reporting

  • Content marketing and copywriting

  • Social media management and advertising

  • Website management

  • Customer success management

  • Automation of workflows and SOP creation

  • Business process outsourcing (BPO)

 

Services are customized to the client's needs and delivered as per mutually agreed project plans and timelines.

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2. Client Responsibilities

  • Access and Information: Clients must provide accurate and necessary information, access to accounts, and platforms to enable service execution.

  • Timely Communication: Clients are required to respond promptly to requests for approvals or feedback.

  • Payment Obligations: Clients agree to adhere to the payment terms outlined in their specific contract or service agreement.
     

3. Payment and Fees

  • Access and Information: Clients must provide accurate and necessary information, access to accounts, and platforms to enable service execution.

  • Timely Communication: Clients are required to respond promptly to requests for approvals or feedback.

  • Payment Obligations: Clients agree to adhere to the payment terms outlined in their specific contract or service agreement.
     

4. Privacy and Confidentiality

  • Lad Nebula is committed to maintaining the confidentiality of client information and data.

  • All information shared with Lad Nebula will be handled with strict confidentiality, except as required by law or with explicit client consent.

  • The company will not disclose client strategies, data, or project details to third parties.
     

5. Intellectual Property

  • Content, materials, and strategies developed by Lad Nebula during the project will remain the property of Lad Nebula until full payment is made.

  • After payment, ownership rights transfer to the client, except for proprietary tools and methodologies used by Lad Nebula.
     

7. Termination

  • Either party may terminate the agreement with written notice as specified in the contract (e.g., 30 days' notice).

  • Upon termination, Lad Nebula will deliver any incomplete work and provide a summary of completed services.

  • Refunds for prepaid services will depend on the contract terms and progress made on the project.
     

8. Limitations of Liability

  • Lad Nebula will not be held liable for:

  • Third-party service failures (e.g., social media platforms, hosting providers).

  • Client’s failure to implement recommendations or strategies.

  • Losses arising from unforeseeable events or force majeure.

  • Any claims against Lad Nebula will be limited to the fees paid for the affected service.

     

9. Governing Law and Dispute Resolution

  • The terms shall be governed by the laws of the jurisdiction where Lad Nebula operates.

  • Disputes will be resolved amicably through negotiation, and if unresolved, through mediation or arbitration.

10. Amendments and Updates

  • Lad Nebula reserves the right to update its terms and conditions. Clients will be notified of any changes at least 30 days before they take effect.
     

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